Frequently Asked Questions

Tubie Cheeks are non-sterile tubie tape adhesive dressings, designed to brighten and secure essential medical tubes and wires, whilst making them look less medical and more fun!

Our dispatch aim is within 3 working days for standard orders including Tape & Tummy Pads. Orders containing pre-order and/or made to order items have a turnaround time of up to 4 weeks unless otherwise stated.

We aim to dispatch all orders well within this time frame, however during extremely busy periods (especially after a big restock or launch) or due to unforeseen circumstances, it may take slightly longer than this.

Please keep an eye on our social media pages for any updates or information regarding dispatch times/delays.

Due to the nature of Tubie Cheeks, we are unable to accept returns on any of our products. 
Refunds/replacements will be considered in the event of a fault with the product that is caused in production or during the postal process. We will require a detailed description and photographic evidence of the fault before a refund is issued or replacements are sent.

The designs on Tubie Cheeks are waterproof and the strips themselves will survive through bathing/showering/swimming as long as they are not vigorously rubbed/pulled/peeled and do not have soap applied to them.

Tubie Cheeks tape is created using Hypafix medical grade retention tape. This is a woven, breathable adhesive tape, used widely in hospitals.

Our Tummy Pads and Trach Pads are backed with lovely, soft, bamboo towelling, which is great for both comfort, and absorbency, topped with our much loved supersoft velour fabric and have an absorbent bamboo inner layer for added absorbency and comfort.

Our Port/Catheter covers are also backed with the same bamboo towelling fleece and topped with the same supersoft velour as our Tummy Pads.