FAQ

WHAT ARE TUBIE CHEEKS?

Tubie Cheeks are designed to secure feeding and oxygen tubing, whilst making them look less medical and more fun, with a huge range of designs to match your personality/mood/outfits!

WHAT ARE THEY MADE FROM?

Tubie Cheeks are created using Hypafix medical retention tape. Upon request, Tubie Cheeks can also be created using Mefix instead of Hypafix - if you require Mefix, please contact us before ordering. Orders requesting Mefix without prior contact with us, will be cancelled and refunded, as I do not keep a ready-printed stock of Mefix.

HOW LONG WILL MY ORDER TAKE?

Our dispatch aim is within 10 working days (2 weeks) from ordering. I aim to dispatch all orders well within this time frame, however during extremely busy spells it may take 10 working days, or slightly over, depending on when my next post run is.  Please keep an eye on our social media pages for the most up to date information regarding dispatch times.

WHAT IS YOUR RETURN POLICY?

Due to the nature of Tubie Cheeks, we are unable to accept returns on any of our products. 
Refunds will be considered in the event of a fault with the product that is caused in production or during the postal process. We will require a detailed description and photographic evidence of the fault before a refund is issued or replacements sent.

ARE THEY WATERPROOF?

The designs on Tubie Cheeks are waterproof and the strips themselves will survive bathing/showering/swimming as long as they are not vigorously rubbed and do not have soap applied to them.

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