Our dispatch aim is within 3 working days, however, please note that during very busy periods (especially after big restocks and launches) this may increase. Please keep an eye on our Facebook & Instagram pages for the most up to date information and turnaround times.
Please note that the postage time for your selected option is on top of our turnaround time and that once orders have been dispatched, the postal time is beyond my control.
When your order is packed, you will receive a dispatch email with your tracking number. Your order will then be posted on my next post run – generally by the end of the next working day after receiving your dispatch email.
Please ensure that your postal address and email address are correctly entered at the checkout. If your email address is incorrectly entered, we will not be able to contact you and you will not receive your confirmation and dispatch notifications. If your postal address is not entered correctly or is incomplete, you risk your order being delayed or arriving at the wrong address. Tubie Cheeks will not be responsible for this. If an order is returned to us due to an incorrectly entered address, you will be responsible for the cost of re-shipping.
1st Class Signed For - 1-2 working days
2nd Class Signed for - 2-5 working days
International tracked - Europe: 3-5 working days. Rest of the world: 5-7 working days
Royal Mail will consider an item lost if they are not delivered within the below timeframes. if your order has not been delivered within those timeframes, please contact us and we will chase the relevant people and work with you to replace your order if required
1st & 2nd Class Signed for - 12 working days
Europe - 25 working days
Rest of the world - 30